Best practice communications for wholesalers
Landmark Wholesale produces a comprehensive set of bespoke customer communications on behalf of its Members. Each targeted package of printed and digital communications is specifically targeted to one of the following groups:
- Lifestyle Express Retailers (our Symbol Group)
- Independent Retailers
All Lifestyle Express Retailers receive Retailer Matters, an exclusive glossy magazine. Each of the six issue per year, is packed with expert advice on what to stock, how to promote their products, how to provide the best customer service and ultimately, how to make their businesses more profitable.
As communications increasingly go digital, we have launched a website exclusively for our Lifestyle Express Retailers at www.lifestyle-express.co.uk. With just under 2,000 independent stores operating under our fascia, This website allows our 2000 Lifestyle Express stores, exclusive access to crucial business tools, advice and support.
Lifestyle Express Retailers also benefit from promotional material for their stores to encourage customer footfall and compete with the Supermarkets and Discounters.
All Members are kept fully informed of forthcoming activity with clear Member Briefing Packs, and all Group activity is first endorsed by the Members themselves.
The Member and Customer communications have all been refreshed. This makes it much easier for customers to find what they are looking for in depot or online